If you get banned you should know that most bans are temporary if you are a first time offender. Most Paltalk bans have a 'timeout' and will expire in a day or two. The expiration time and date will pop up when you log on.
If you get a harsher ban chances are that you have been warned about your activities and have chosen to continue them of your own accord. Please just 'serve your time' and come back when your ban expires.
Any questions regarding a ban or why you may be banned please take some time to read our terms of service and our general code of conduct.
Palhelpers in help lobbies cannot lift bans. Contacting them will not get a ban lifted, and if you decide to harass, or insult them in anyway can result in harsher punishments.
Appealing a ban:
In the top right of this web site click on 'submit a request'
- Select 'I have been banned' from the drop-down menu designated for 'what do you need help with'. Include your username that was banned first, and then all others.
- Describe the circumstances that led to the ban in as much detail as possible. You are more likely to get your ban lifted if you admit your mistake on the appeal form.
- Be patient.
- Do not contact office personnel by phone or email. They are not able to assist on bans.
We realize that good people can have bad days and maybe make mistakes. Admitting your mistake and learning from it is the best way to go on as a happy long term Paltalk user.
You should be aware that all Paltalk admins work as a team and communicate regularly. If you appeal a banning issue we will talk to the person who did the ban, and if you deserve your ban it will stay. Looking around for someone to lift your ban won't work.
Appeals made because of bans for inappropriate contact with minors or illegal activity will be disregarded.