Unable to enter a room using Express

Restrictions on joining rooms using Paltalk Express

We provide multiple platforms to allow people to enter and enjoy chat rooms.  One of those platforms is Express, which is browser based.  Unfortunately, Express is not as fully featured as other platforms, and it seems to be easier for users to disrupt chat rooms using it.

For this reason, users who own rooms can upon request, have the Express version black-listed for entry to their rooms.  That means you can't enter that room using Express.

If a room is black-listed, you would get that error message, so it is safe to assume the room owner does not want to allow Express users in.  You could try contacting the room owner to ask them to have the restriction lifted, or you could join the room using other means, such as PC, iPhone, iPad or Android phones and tablets.

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